Iberostar Waves Cozumel Hotel, Cozumel - Reviews, Rooms Options & Prices 2025

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About the Resort

Carretera Costera Sur Km 17.782 El Cedral, Cozumel, Mexico, 77600

Iberostar Waves Cozumel offers a beachfront experience along one of the premier beaches on the Riviera Maya. This 5-star all-inclusive hotel features spacious accommodations within lush tropical vegetation, a small spa, and an array of dining options.

Rooms & Amenities

Rooms at Iberostar Waves Cozumel include spacious bedrooms with private balconies overlooking the garden or jungle. Each room is equipped with essential amenities such as air conditioning, a minibar, and free Wi-Fi. Guests can choose from various room types, including suites with living rooms and direct beach access.

Dining Options

Dining options include the El Cedral Buffet featuring international cuisine and live cooking demonstrations, along with the à la carte Las Dos Marías Mexican restaurant. Guests can also enjoy drinks at the La Perla Pool Bar without leaving the pool.

Leisure & Activities

The hotel offers a small spa where guests can experience various massages and treatments, including exfoliating treatments with chocolate or coffee. Leisure activities include scuba diving with access to the nearby coral reef, children's programs through Star Camp, and nightly entertainment.

Services & Local Area

Services at Iberostar Waves Cozumel encompass a fitness room equipped with cardio and resistance machines, along with a whirlpool bath in the spa. The hotel is known for its extensive range of amenities and proximity to the second-largest coral reef, making it suitable for divers and snorkelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Room

Max:

2 persons

25 m²

Bed options:

2 King Size Beds

Sea view

Shower

Air conditioning

room details

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Oceanfront King Suite

Max:

2 persons

50 m²

Bed options:

2 King Size Beds

Sea view

Shower

Air conditioning

room details

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King Suite

Max:

2 persons

50 m²

Bed options:

2 King Size Beds

Shower

Air conditioning

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Cozumel 7.3 mi

Airports

Cozumel (CZM) 12.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffet!

“The buffet offered a variety of themes every night, featuring fresh fruits, vegetables, and an irresistible dessert bar.” view full review

Amazing Diving Experience

“The on-site dive shop provided excellent equipment and guided dives, with stunning coral reefs and vibrant marine life to explore.” view full review

Accessible Pool Area

“The pool had ramps and easy access, allowing everyone to enjoy the refreshing water, which enhanced the overall experience for our group.” view full review

Cozy Rooms!

“Our room was bright and colorful, complete with a comfy bed, updated rain shower, and ample storage, making our stay very enjoyable.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Wind surfing
Diving
Tennis court
Pool tables
Darts
Table tennis
Yoga class

Services

Car rental
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Children

Babysitting/Child services
Children's buffet
Children's pool
Kids club
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Beauty treatment
Massage

Room features

Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Carretera Costera Sur Km 17.782 El Cedral, Cozumel, Mexico, 77600

Map view

Carretera Costera Sur Km 17.782 El Cedral, Cozumel, Mexico, 77600

City landmarks

Parks

Palancar Reef

1.3 mi

San Francisco Beach

4300 ft

La Mision

4400 ft

Carretera Costera Sur Km 19.5

Playa Palancar

1.7 mi

Km 16.5 Carretera Sur San Francisco Palancar

Allegro Cozumel Resort Day Pass

1.4 mi

Beach

Nachi Cocom Beach Club & Water Sport Center

1.4 mi

Beach

Playa Mia Grand Beach Park

1.8 mi

Beach

Mr Sancho's

1.4 mi

Arrecife Palancar

1.6 mi

Paseo El Cedral Reef

1.6 mi

El Cedral

1.9 mi

Mr. Sancho's Beach Club

1.8 mi

Feria del Cedral

1.8 mi

Playa San Francisco

2.2 mi

Beach

Paradise Beach

2.2 mi

Beach

San francisco Beach Club

2.2 mi

Nearby

Beach

Nachi Cocom Beach Club & Water Sport Center

0 ft

Restaurants

Alberto's Beach Bar & Restaurant

3600 ft

Carretera Costera Sur km 18

Reviews and Ratings

Feedback from previous guests about their experience

78%

liked the resort and would come back again

Delicious food

Attentive staff

Dated rooms

Limited dining selection

7.8/10

Very good

Rooms

6.8

Location

9.0

Service

8.3

Dining

6.4

John

United States of America, January 2025

8.0/10

The resort is surrounded by beautiful, lush gardens and offers a picturesque atmosphere. The rooms are clean and well-kept, although a bit small. The dining options could certainly use more variety, especially at breakfast, but the specialty restaurant was a highlight. The beach area and pools are lovely, though water shoes are recommended due to coral. Overall, it’s a good value for a tropical getaway, but there are some areas that need improvement.

Rooms

7.0

The rooms were clean, small, but functional with a nice pool view.

Service

9.0

The service was attentive, with staff remembering guest names and providing timely drink service.

Location

10.0

The resort is located in a tropical environment with ample animal life and scenic walking paths.

Dining

6.0

Dining options were repetitive, and breakfast could be better, but the specialty restaurant had delicious offerings.

Facilities

8.0

The facilities, including pools and beach areas, were well-maintained but could use some updates.

Florence

United States of America, January 2025

8.6/10

This resort is a fantastic getaway with so much to offer, from unique wildlife to various activities. The staff is attentive and the food is delicious. However, the room options could use an update, and the dining facilities faced some issues post-pandemic. Overall, it’s a great place, particularly for divers!

Rooms

7.0

The rooms are clean and comfortable, though they feel a bit dated. Having USB outlets and a balcony with animal sightings was a nice touch.

Service

9.0

The service was wonderful, with attentive staff who went above and beyond, especially Andrea at the poolside.

Location

10.0

The resort's location is beautiful, surrounded by vibrant wildlife and scenic paths that made for lovely walks.

Dining

Facilities

Delicious food

Dated rooms

Phil

United Kingdom, November 2024

6.4/10

The resort has its ups and downs, especially during busy periods, but overall it offers a decent stay. The diving experience was superb with professional instructors, and the marine life was breathtaking. However, don’t expect a luxurious experience; the dining options can be hit or miss, and the facilities need some improvement. It's an ideal spot for divers and underwater enthusiasts, but be wary of the service and food during peak times.

Rooms

7.0

The rooms were clean and quiet, but ours had a strong smoke smell upon arrival. They feature a separate living area, walk-in closet, and two balconies, which is nice.

Service

6.0

The service was generally attentive, but it seemed geared towards managing large groups rather than individual guests. It could use improvement during busy times.

Location

8.0

The location is beautiful with lush palm trees, but beach access can be tricky due to coral. It's perfect for diving right at Palancar Reef.

Dining

5.0

Dining options were plentiful but inconsistent; some food was edible while other options were disappointing. Reservations are recommended for the better restaurants.

Facilities

6.0

Facilities were mixed; while the gym was under repair and not ideal, the overall upkeep of the grounds was well-maintained.

Frank

United Kingdom, October 2024

7.6/10

We had a fantastic stay at the Iberostar Cozumel, though there were a few ups and downs. The rooms were clean and recently renovated, making for a pleasant stay. However, the dining options were somewhat repetitive this year and could use a bit more variety. The beautiful grounds and great scuba diving opportunities really stood out, but some service aspects could be smoother. Overall, it was a memorable trip, but a few adjustments would make it even better.

Rooms

8.0

The rooms were really nice, clean, and modern, with great renovations making them quite comfy.

Service

7.0

The service was okay but seemed a bit understaffed at times, especially during meals.

Location

9.0

The location is beautiful, nestled far from the cruise ship traffic and close to amazing reefs.

Dining

6.0

The dining experience was decent, but the food selection felt repetitive this year, with some meals being served too often.

Facilities

8.0

The facilities were well-maintained, with gorgeous grounds and several pools to enjoy.

Jayden

United Kingdom, October 2024

8.2/10

I recently stayed at the hotel for a week, and it really stood out for its friendliness and beautiful surroundings. The rooms were clean, and the staff made us feel welcomed. The beach had some rocky areas, which was a letdown for me, but the pool facilities were amazing and well-kept. Dining options were decent, although I wished there were more variety. Overall, I believe the stay was worthwhile, but there are a few areas that could improve.

Rooms

7.0

The rooms were modern and stylish, located close to the beach and pools, which was a plus. However, they felt musty at times.

Service

10.0

Service at the resort was spectacular, with outgoing and welcoming staff that made our experience enjoyable.

Location

8.0

The hotel is nestled in beautiful tropical gardens, which helps create a peaceful atmosphere. The walk to the beach was picturesque but can be a bit confusing.

Dining

7.0

Dining was good with different cuisines available, though I felt there could be more options to choose from.

Facilities

9.0

The pool facilities were fantastic, and the swim-up bar was a real treat. Overall, facilities were well-maintained.

Rowan

United Kingdom, October 2024

7.4/10

I had a mixed experience at this resort. On one hand, the staff was absolutely fantastic and genuinely tried to resolve the issues we faced with our room changes. The grounds were beautiful, teeming with exotic wildlife. Unfortunately, the room quality left much to be desired, with musty smells and water leaks that cut into our vacation time. Overall, it felt like there were too many maintenance issues that needed urgent attention.

Rooms

5.0

They were generally outdated and we experienced multiple room changes due to mustiness and water problems. On the plus side, once we found an acceptable room, it was comfortable enough but quite noisy due to some buzzing sounds.

Service

9.0

The staff went above and beyond despite the problems we encountered. They were professional and accommodating, and I appreciated how the front desk staff worked hard to resolve our complaints.

Location

9.0

The resort is beautifully landscaped and offers plenty of wildlife sightings which made for a pleasant environment. It's situated away from the main road, providing a peaceful escape.

Dining

7.0

Dining was decent, with the buffet offering various options; however, some days the allergy information was inaccurate, which caused concern. Breakfast could be chaotic at times with long waits.

Facilities

7.0

The pool was adequate but could use some TLC, especially in terms of the aging tiles. Overall, they provided a fair range of activities and amenities, though some aspects need maintenance.

Sawyer

United Kingdom, October 2024

8.6/10

This resort exceeded my expectations in every way! The staff treated us like family, and I was amazed by the incredible variety of food—even from the buffet. The activities offered for families were fantastic, and the setting is stunning with lots of wildlife around. The only downside was the rocky beach, which can be a bit tricky without proper footwear, but the snorkeling was great. Overall, it was worth every penny!

Rooms

7.0

I stayed in an oceanview room that was clean and functional, though it had a strong smoke smell upon arrival.

Service

10.0

Service was top-notch, with staff going out of their way to make our stay enjoyable.

Location

9.0

The location is absolutely beautiful, full of diverse wildlife and right by the beach for snorkeling and swimming.

Dining

8.0

Dining was fantastic, with plenty of delicious options available, though some breakfast stations could get crowded.

Facilities

9.0

Facilities were excellent and well-maintained, making it a great place for families and couples alike.

Dean

United States of America, October 2024

7.8/10

I had a wonderful two-week stay at this resort with lovely rooms, although they were quite basic. The beach setting was beautiful and perfect for relaxing after a day of diving. While the staff were mostly friendly and the dives were well-organized, some minor annoyances like key issues and food variety impacted my experience. Overall, it was great value for money considering the location and amenities.

Rooms

7.0

The rooms were small and basic, but equipped with good air conditioning and a nice porch with hammocks.

Service

8.0

Most of the staff were friendly and hard-working, particularly the dive staff, but I did encounter one who was less personable.

Location

9.0

The resort is conveniently located close to the beach and the dive center, making everything easily accessible.

Dining

7.0

The food was good, with a decent variety, but I was disappointed by the absence of my favorite anchovies during my stay.

Facilities

8.0

Facilities like the spa and pool were well-kept, but I missed having some specific exercise equipment.

David

United States of America, September 2024

8.2/10

Our stay was quite enjoyable, especially if you're someone who loves diving or prefers a smaller resort atmosphere. The staff really made our experience better with their attentive service, and the diving opportunities were fantastic. However, the rooms were a bit small for our family, and the dining options were hit-or-miss, with some delays during breakfast service that could be improved.

Rooms

6.0

The rooms were comfortable but quite small for our family of four. We had two beds and some extra space taken up by a cot.

Service

9.0

Service was largely excellent, with friendly and helpful staff dedicated to making our stay pleasant.

Location

9.0

This hotel is beautifully located on the beach, offering a great atmosphere for diving and beach walks.

Dining

7.0

Dining was decent overall, but breakfast could be a hassle at times, especially if you’re diving early.

Facilities

8.0

The beach and pool area were well maintained, offering plenty of chairs and shade.

Nicholas

United States of America, August 2024

7.0/10

I had a great time at this resort! The grounds are lush and provide a serene jungle atmosphere, which was really refreshing. The entertainment was top-notch and truly memorable, but I found the dining options, especially the a la carte restaurants, to be underwhelming. Overall, the staff's attitude could use some improvement, and the rooms felt a bit damp at times, but the value for what you get is quite decent.

Rooms

7.0

The bungalows offer a unique jungle-like experience, though they felt damp at times.

Service

6.0

Service varied; while some staff members were genuinely lovely, others seemed indifferent and could improve their attitudes.

Location

9.0

The resort is beautifully located in tropical gardens with plenty of wildlife, making it feel like an oasis.

Dining

5.0

The buffet was generally decent with a variety of choices, but the a la cartes were disappointing, especially the steakhouse.